Refund Policy
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REFUNDS
Last updated 30/05/2022
Returns with a refund are accepted at Bling By Amanda for two reasons.
1. The goods are faulty or signifigantly not as you expected.
2. You have changed your mind and no longer need the item.
In both cases, the return is initiated the same way. By reaching out to us via email at amanda@blingbyamanda.com and requesting a refund, outlining your reasons why. Don't worry about the reason, we're happy to accept returns but a few criteria will apply.
If the goods are damaged, faulty or not as described, we will email you a pre-paid return shipping label, and once the item has been received back and inspected, a full refund will be issued. You will have 14 days from the delivery date as recorded by the courier to report the issue to us, and a further 14 days from the date of reporting to return the item to us. Failure to adhere to these timeframes may result in your claim being closed with no further action taken. If you feel you can't meet these timeframes, it's important to communicate with us so we understand what's happening and take your circumstances into account.
If you've requested a return simply because you've changed your mind, you'll be asked to pay for the return postage yourself, and once the item has been received back and inspected, a full refund will be issued. You will have 7 days from the date the order was placed to report the issue to us, and a further 7 days from the date of reporting to return the item to us. Failure to adhere to these timeframes may result in your claim being closed with no further action taken. If you feel you can't meet these timeframes, it's important to communicate with us so we understand what's happening and take your circumstances into account.